Frequently Asked Questions
Everything DFW drivers ask us about paintless dent repair, hail damage, and working with insurance. Can't find what you need? Call (945) 299-0435.
General PDR
What is paintless dent repair (PDR)?+
PDR is a specialized technique that massages dents out from behind the panel without sanding, filler, or paint — preserving your factory finish.
Does PDR damage the original paint?+
No. PDR keeps your factory paint 100% intact, which preserves resale value and keeps your CarFax clean.
How long does paintless dent repair take?+
Single door dings: 30–90 minutes, often same day. Full hail damage: 3–7 business days depending on dent count and panels affected.
Do you offer a warranty?+
Yes — every repair carries a lifetime workmanship warranty against the original dent returning, for as long as you own the vehicle.
Hail Damage
Will filing a hail claim raise my insurance rates?+
No. Hail is a comprehensive claim. By Texas law, insurers cannot raise your premium for filing a single comprehensive claim.
How long do I have to file a hail claim after a storm?+
Most Texas carriers give you 12 months from the storm date, but file sooner — parts and rental cars run short fast after a major event.
Can hail damage total my car?+
Only if repair cost exceeds about 70–80% of vehicle value. PDR is typically far cheaper than conventional repair, which often keeps borderline vehicles out of total-loss territory.
Insurance
Do you work with my insurance carrier?+
Yes — we are direct-pay approved with USAA, State Farm, Geico, Allstate, Progressive, Farmers, Liberty Mutual, Nationwide, Travelers, and Mercury, among others.
Do I have to use a body shop my insurer recommends?+
No. Texas law gives you the right to choose your own repair shop. Your insurer cannot require you to use one of theirs.
Will I have to pay my deductible?+
Typically yes — but we offer a deductible-assistance program that brings most customers to $0 out of pocket on comprehensive hail claims. Ask when you call.
Pricing & Estimates
How much does paintless dent repair cost?+
Most door dings and small dents range from $95–$215. Larger panel damage from hail typically runs $325–$1,500 per panel. Full hail jobs are usually fully covered by comprehensive insurance.
Are estimates free?+
Yes — completely free, no obligation. Text photos to (945) 299-0435 or drive in for an in-person inspection.
How fast can I get a quote?+
Same day. Text photos to (945) 299-0435 and we'll text back a written estimate, usually within a couple of hours during business hours.
Service Area
Where are you located?+
Our shop is at 2713 S Garland Ave, Ste 101, Garland, TX 75041 — just south of I-635 on Hwy 78.
Do you offer mobile service?+
No. We are an in-shop specialist only. All work is performed at our Garland location for quality control and lifetime-warranty support.
What cities do you serve?+
Drivers come in from across the entire DFW metroplex — Garland, Rockwall, Fate, Royse City, Frisco, DeSoto, Mesquite, Rowlett, Plano, Richardson, Dallas, Sachse, Wylie, Allen, McKinney, Fort Worth, Grand Prairie, Arlington, Irving and more.
What are your hours?+
Open 7 days, 8:00 AM – 6:30 PM.